Privacy Policy

QuantCrawler ("we", "our", or "us") operates quantcrawler.com. This page explains how we collect, use, and protect your information.

Information We Collect

We collect information you provide directly:

• Account information (name, email) when you sign up via Clerk
• Payment information processed securely through Stripe
• TradingView username if you're a Lifetime member
• Chart images you upload for analysis
• Messages you send through our AI chat
• Trade data you manually log in Performance tracking
• Feedback and bug reports you submit

We automatically collect:

• Usage data (pages visited, features used, analysis requests)
• Device information (browser type, operating system)
• IP address and general location

How We Use Your Information

• To provide and improve our services
• To process payments and manage subscriptions
• To send service-related emails (receipts, updates, announcements)
• To respond to support requests
• To analyze usage patterns and improve the platform
• To deliver TradingView indicators to Lifetime members

Third-Party Services

We use the following third-party services:

• Clerk - Authentication and account management
• Stripe - Payment processing
• Supabase - Database and data storage
• Vercel - Website hosting
• Resend - Email delivery
• Google/OpenAI/Anthropic - AI analysis services

Each service has its own privacy policy. We do not sell your personal information to third parties.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data by contacting us.

Cookies

We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookies through your browser settings.

Security

We implement industry-standard security measures to protect your information. Payment data is handled entirely by Stripe and never touches our servers. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. Contact us to exercise these rights.

Children

QuantCrawler is not intended for users under 18. We do not knowingly collect information from children.

Changes

We may update this policy from time to time. We will notify you of significant changes via email or through the platform.

Contact

Questions? Contact us at aaron@quantcrawler.com